Return & Exchange Policy
At 6sevenn, we want you to be happy with your purchase. If you receive a product that is damaged, defective, incorrect, or does not meet your expectations, we’re here to help.
Return & Exchange Window
We accept eligible return or exchange requests within 7 days of delivery.
To be eligible, the product must:
Be unused and unworn.
Be in its original condition.
Have all original tags and labels attached.
Be returned in the original packaging, where applicable.
Not have any stains, marks, odors, or signs of washing or damage.
Products that do not meet these conditions may not be accepted for return or exchange.
Exchange Policy
If you have received the wrong size, you may request an exchange within 7 days of delivery, subject to product availability.
The replacement product will be shipped after the returned product has been received and inspected.
If the requested size or product is unavailable, we may offer an alternative product or another suitable resolution.
Damaged or Incorrect Products
If your order arrives damaged, defective, or different from what you ordered, please contact us as soon as possible.
For faster assistance, please provide:
Your order number
A description of the issue
Clear photographs or a video showing the product and the issue
After verification, we will provide the appropriate resolution, which may include a replacement or refund.
Non-Returnable Items
The following products may not be eligible for return or exchange:
Products that have been worn, washed, altered, or damaged after delivery.
Products without original tags or packaging.
Products returned after the eligible return period.
Products showing signs of use, stains, perfume, or other damage caused after delivery.
Refund Policy
Once your returned product is received and inspected, we will notify you about the status of your refund.
If your return is approved, the refund will be processed through the applicable payment method or according to our available refund procedure.
Refund processing and bank/payment-provider processing times may vary.
Return Shipping
Return or exchange shipping charges may apply depending on the reason for the return.
If the product is incorrect, damaged, or defective due to an issue from our side, we will review the case and provide an appropriate resolution.
For size changes or other customer-requested exchanges, applicable shipping charges may be deducted or payable by the customer.
How to Request a Return or Exchange
To request a return or exchange, contact us with your order details:
📞 Phone: 9354060582
📧 Email: 6seven.in@gmail.com
Please include your order number, registered contact details, and reason for the return/exchange.
Our team will guide you through the next steps.
Important Note
All returns and exchanges are subject to inspection and approval. 6sevenn reserves the right to reject a return or exchange if the product does not meet the eligibility requirements mentioned above.
We recommend checking the product size and details carefully before placing your order.
Thank you for shopping with 6sevenn and supporting our growing brand.
6sevenn — Wear it your way.
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