Shipping Policy
At 6sevenn, we’re committed to getting your order to you safely and on time. Please read the following shipping information before placing your order.
Order Processing
Once your order is successfully placed, our team begins processing it.
Orders are generally processed within 1–3 business days. Orders placed on weekends or public holidays may take additional time to process.
Once your order has been shipped, you will receive a shipping confirmation and tracking details on your registered contact information, where available.
Delivery Time
After your order has been shipped, delivery generally takes approximately 3–7 business days, depending on your location and the courier service.
Delivery times may vary due to:
Your delivery location
Courier service availability
Weather conditions
Public holidays
High-volume sale periods
Unexpected logistical delays
Estimated delivery times are not guaranteed and may occasionally take longer.
Shipping Charges
Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.
From time to time, 6sevenn may offer free shipping promotions on selected orders or during special campaigns.
Order Tracking
Once your order has been dispatched, you may receive a tracking number.
You can use the tracking information provided to monitor the status of your shipment.
If your tracking information has not updated for an extended period, please contact us and we will assist you as much as possible.
Incorrect Address
Please make sure that your name, phone number, address, PIN code, and other delivery details are correct before placing your order.
If an order has already been shipped, changing the delivery address may not be possible.
If an order is returned to us because of an incorrect or incomplete address, failed delivery attempts, or the recipient being unavailable, additional shipping charges may apply for re-shipping.
Delayed or Lost Orders
While we work with reliable shipping partners, delays can sometimes occur due to circumstances beyond our control.
If your order appears to be significantly delayed or lost during transit, please contact us with your order number. We will coordinate with the courier partner and assist you with the next steps.
Delivery Attempts
Our courier partners may make multiple delivery attempts before returning an undelivered package to the sender.
Please ensure that someone is available to receive your order and that your phone number is reachable during the delivery period.
Damaged Package
If your package appears damaged or tampered with when delivered, we recommend taking photographs or recording an unboxing video before opening or immediately after receiving the package.
If the product inside is damaged, please contact us as soon as possible with your order number and clear photos/videos so that we can review the issue.
Contact Us
For questions regarding your shipment or order, please contact:
📞 Phone: 9354060582
📧 Email: 6seven.in@gmail.com
Please include your order number when contacting us about an existing order so that we can assist you more quickly.
Thank you for choosing 6sevenn.
6sevenn — Wear it your way.
